✿ SHIPPING POLICY ✿
Processing times:
- Orders will be dispatched 3-14 business days after it's placed. You will receive an email once your order has been shipped!
Where do you ship to?
- We can ship Domestically and Internationally!
- However, please check here to make sure your country is accepting mail from AusPost at the moment
- If for some reason your country is not available, please let me know
How long does shipping take?
Domestic Shipping (Australia)
- Standard Letter mail (untracked): 3-10 business days
- Tracked Shipping: 2-5 business days
International Shipping
- Standard Letter mail (untracked): may take up to 5-10 weeks
- Tracked Shipping: may take up to 10-20 business days
- Please note that customs/taxes are NOT collected at checkout on our site, so customers are responsible for any additional taxes/charges/fees that their order may incur
What types of shipping do you offer?
We offer untracked (flat) and tracked (via AusPost) shipping.
Untracked Stamped Letter mail
- This is the cheaper option and can only be chosen if all your items are flat
- Flat items include die cut stickers, sticker sheets, mini prints, notepads, etc.
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Pricing for eligible items:
- Domestic (Australia): $2
- International (New Zealand): $6
- International (Rest of the World): $10
- Untracked packages that are lost during shipping are non-refundable, as the loss of the products is unfortunately beyond my control.
Standard Tracked Shipping
- Automatically applied for large and non-flat items, such as large prints, enamel pins, charms, homewares, washi tape, etc.
- All products are individually weighed and measured, with shipping automatically being calculated based on total weight of the order and size of the items
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Pricing:
- Domestic (Australia): flat rate of $7.50
- International: $20+ (prices determined by weight of order)
- Shipping costs with tracking can be expensive, but are unfortunately out of my control (I'll be sure to add extra freebies, and if there are a few particular stickers/sticker sheets you were wanting, you can include in your message for it to be added)
- Free shipping options available!
- Domestic (Australian) orders over $80 AUD
- Domestic (Australian) orders over $80 AUD
- No refunds, but it may be possible to receive a replacement if mail is considered lost (i.e. if tracking has not been updated in over 4-6 weeks)
UK/EU Shipping
- Shipping to UK & EU countries is not available
- Unfortunately, due to new regulations around taxes and shipping, our small business does not have the resources to comply with the new requirements currently in place. Hopefully, we will find a way to ship to the EU, thank you for your understanding.